Terms & Conditions

These Terms and Conditions govern the use of services provided by Adarsh Tours, Treks and Expedition ("we," "us," or "our"). By booking a tour, trek, or expedition through our website or via direct communication, you agree to the following terms and conditions. Please read them carefully.

1. Booking and Payment

• • Booking Confirmation: A booking is considered confirmed only upon receipt of the full or partial payment (as applicable). You will receive a booking confirmation with all relevant details via email.
  • Payment Terms: A non-refundable deposit may be required at the time of booking to secure your spot. The remaining balance must be paid according to the payment schedule outlined in your booking confirmation.
  • Late Payments: Failure to make payments by the due date may result in the cancellation of your booking without refund.

2. Cancellations and Refunds

• • Cancellations by the Customer: If you wish to cancel your booking, you must notify us in writing. Cancellation charges apply as follows:

    • 30 days or more before departure for the trip: a cancellation charge of $50 per person will apply.
    • 30-21 days prior to departure for the trip: a cancellation charge of 25% of total trip will apply.
    • 20-11 days prior to departure for the trip: a cancellation charge of 50% of total trip will apply.
    • 10 days or less before the tour: No refund will be made.

  • Cancellations by Us: We reserve the right to cancel or alter any tour due to unforeseen circumstances such as natural disasters, political instability, or insufficient bookings. In such cases, we will provide a full refund or offer an alternative tour.

  • No Show: If you fail to arrive on the agreed start date and time, no refund will be provided, and the tour will proceed as planned.

3. Changes to Your Booking

• • Changes by You: If you wish to make changes to your booking after confirmation, such as altering travel dates or modifying the itinerary, we will do our best to accommodate your request. Additional charges may apply depending on the nature of the change.
  • Changes by Us: In the unlikely event that we need to make significant changes to your itinerary, we will notify you as soon as possible and offer suitable alternatives.

4. Travel Insurance

We strongly recommend that all participants purchase comprehensive travel insurance that covers trip cancellations, medical expenses, personal injury, and loss or damage of luggage. We are not responsible for any unforeseen costs incurred due to illness, accidents, or other disruptions.

5. Health and Fitness

Certain treks and expeditions may require a certain level of physical fitness and health. It is your responsibility to ensure that you are fit to participate in the activities described in your chosen tour. We reserve the right to refuse any participant we deem unfit for the trek or tour without refund.

6. Passports, Visas, and Permits

It is your responsibility to ensure that you have a valid passport, necessary visas, and permits required to enter the destinations included in your itinerary. We are not responsible for any delays or cancellations due to incorrect or missing documentation.

7. Liability

• • Personal Responsibility: Adarsh Tours, Treks and Expedition will take all necessary measures to ensure your safety and comfort during the tour. However, we are not liable for any injury, illness, damage, loss, or theft of personal belongings during your trip. Participation in trekking and adventure activities is at your own risk.
  • Third-Party Providers: We work with third-party providers such as hotels, transportation companies, and local guides. While we carefully select our partners, we are not responsible for any issues or disputes that may arise from third-party services.

8. Force Majeure

We are not liable for any failure or delay in providing services due to events beyond our control, such as natural disasters, pandemics, strikes, or other unforeseeable events. In such cases, we will make every effort to offer alternative arrangements or reschedule the tour.

9. Code of Conduct

• • Respect for Local Customs: We ask all participants to respect the local culture, traditions, and customs while on tour. Any behavior that causes offense or harm to the local community, environment, or fellow travelers may result in removal from the tour without a refund.
  • Environmental Responsibility: We are committed to responsible tourism. Please adhere to Leave No Trace principles by minimizing your environmental impact, including disposing of waste properly and respecting wildlife.

10. Governing Law

These terms and conditions are governed by the laws of India. Any disputes or claims arising from your participation in our tours or use of our services shall be subject to the exclusive jurisdiction of the courts in Gangtok, Sikkim.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Adarsh Tours, Treks and Expedition
Hotel Mayur Building
PS Road, Near Hospital Dara
Gangtok, Sikkim - 737101
Email: sikkimtour@gmail.com
Phone: +91 9733278527 / 9832079305